Orders can only be cancelled within 48 hrs of the time stamp on your order confirmation.
If you want to cancel an order, you must notify us by email at firstname.lastname@example.org. All order cancellation requests are subject to approval.
Due to the nature of our products, the fragility of our resources, and shipping costs, we do not offer refunds or returns for large items such as coffee tables, dining tables, or outdoor furniture. We do offer returns for cutting boards, charcuterie boards, and coasters. Once your order is placed, we cannot guarantee that it can be modified or cancelled. We process orders quickly and your order may be too far along to be changed or cancelled. Please ensure your purchase will be able to fit inside your home prior to purchase.
We take extreme care to make sure your ordered furniture is duribly consturcted, carefully made to specific specifications, and safely packaged for seamless shipping to your door- however, should your order arrive with any type of structural damage, note the damage, do not sign the delivery slip and please contact us immediately. We will work tirelessly to make it right.
Customer service is our highest priority, and we are always here and available to answer any questions about our products. Should any questions or concerns arise, please contact us at email@example.com.